General
This website is owned and operated by Craniums Ltd. If you wish to contact us please email info@craniums.co.nz
Disclaimer
This online service provides general information about Craniums Ltd and the products and/or services it offers. The information contained in this website has been prepared solely for the purpose of providing information about Craniums Ltd and the services and products they offer.Craniums Ltd reserves the right to change, delete or move any of the material on this website at any time without notice.To the extent permitted by New Zealand law, Craniums Ltd makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.
Changes to Terms and Conditions
We may change these terms and conditions at any time. Each time you use craniums.co.nz you are agreeing to the terms and conditions applicable at that time. We provide a link to these Terms & Conditions at the bottom of every page of the website.
Jurisdiction
The laws of New Zealand apply to these terms and conditions. Any dispute arising in relation to these terms and conditions will be resolved in accordance with New Zealand law.
Pricing
All prices are stated in New Zealand dollars (NZ$) and include GST (15% sales tax).All prices are correct at time of publication; however we reserve the right to alter prices for any reason.We reserve the right to correct all errors and omissions (whether clerical, computational or otherwise) in any advertising, quotation, invoice or acknowledgement.We will not be held responsible or liable for any inaccurate, incomplete, or out-of-date information on our website.If you purchase a product for an incorrect price or with incorrect information, we reserve the right to cancel your order (regardless of whether you have made payment). Should this occur, we will refund the amount paid by you in relation to the cancelled order.
Special Offers & Exclusions
Special offers and deals on this site are only valid for so long as they are displayed, unless expressly stated otherwise. We have a number of items that are "Excluded" from any discount or promotional offers Preorders, Gift Cards and Laybys always excluded from any Sale.
Consumers Guarantees Act
If the products are subject to the New Zealand Consumer Guarantees Act 1993 ("CGA"), you may have statutory rights and remedies which are not excluded nor limited by the above provisions unless you are acquiring the products for business purposes, in which case all of the above exclusions and limitations will apply and the CGA will not apply.
Privacy Policy
At Craniums, we collect information about you through our website in an effort to improve your shopping experience, as well as communicate with you about our products, services and promotions. We do not sell your personal information to third parties.
Shipping Rates, Deliveries & Returns
Shipping rates displayed at the checkout screen are based on the postcode provided in the delivery address. Where customers are rural delivery they must select the appropriate option. Craniums Ltd reserves the right to recalculate the delivery fee where the customer has provided incorrect information, or for oversize/overweight items.
International Deliveries
Craniums Ltd does not supply goods or services internationally. Customers who wish to export products must make their own arrangements.
Credit Card Security
We use a third party (DPS) specialising in payment systems to manage your card payments. DPS is committed to data security. DPS uses a variety of technologies and procedures to help protect personal information from unauthorized access, use or disclosure. When DPS transmits sensitive information (such as a credit card numbers), DPS protects it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details stored onsite are encrypted using 168bit 3DES encryption. DPS is a level 1 certified PCI-DSS compliant provider.
Cancelling Orders by Craniums
Craniums Ltd reserves the right to cancel orders for any reason, or to cancel the purchase agreement after order confirmation, including (without limitation) where Craniums Ltd believes the order to be fraudulent or constitute a mis-use of a promotional or marketing activity, or where an error has occurred including, but not limited to, errors relating to pricing. If we do cancel your order or purchase agreement, we accept no liability for any resulting damages or costs suffered by you, however we will refund the purchase price to you (where it has already been paid).
Intellectual Property and Copyright
Craniums Ltd, its suppliers, or third party providers, own all copyright and other intellectual property in this site. The Craniums name and logo may not be copied, reproduced or used for any commercial purpose without our prior written approval.
Changes to this Agreement
Craniums Ltd reserves the right to alter, modify or update these terms of use. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.